{"id":5454,"date":"2023-11-28T10:49:07","date_gmt":"2023-11-28T10:49:07","guid":{"rendered":"https:\/\/vieclamnganhang.vn\/blog\/?p=5454"},"modified":"2023-11-28T10:49:08","modified_gmt":"2023-11-28T10:49:08","slug":"kich-ban-telesale-tai-chinh","status":"publish","type":"post","link":"https:\/\/vieclamnganhang.vn\/blog\/kich-ban-telesale-tai-chinh\/","title":{"rendered":"M\u1eabu k\u1ecbch b\u1ea3n telesale t\u00e0i ch\u00ednh \u1ea5n t\u01b0\u1ee3ng gi\u00fap \u0111\u1ea1t KPI cu\u1ed1i n\u0103m"},"content":{"rendered":"\n<p><strong>K\u1ecbch b\u1ea3n telesale <\/strong>\u0111\u00f3ng vai tr\u00f2 v\u00f4 c\u00f9ng quan tr\u1ecdng trong ho\u1ea1t \u0111\u1ed9ng t\u01b0 v\u1ea5n c\u1ee7a c\u00e1c doanh nghi\u1ec7p ng\u00e0nh t\u00e0i ch\u00ednh &#8211; ng\u00e2n h\u00e0ng. \u0110\u1ebfn v\u1edbi b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, m\u1eddi b\u1ea1n h\u00e3y c\u00f9ng <a href=\"https:\/\/vieclamnganhang.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Vieclamnganhang.vn<\/strong><\/a> tham kh\u1ea3o c\u00e1c m\u1eabu k\u1ecbch b\u1ea3n \u1ea5n t\u01b0\u1ee3ng nh\u1ea5t!<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_63 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vieclamnganhang.vn\/blog\/kich-ban-telesale-tai-chinh\/#Vai_tro_cua_kich_ban_telesale_tai_chinh_doi_voi_doanh_nghiep\" title=\"Vai tr\u00f2 c\u1ee7a k\u1ecbch b\u1ea3n telesale t\u00e0i ch\u00ednh \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p\">Vai tr\u00f2 c\u1ee7a k\u1ecbch b\u1ea3n telesale t\u00e0i ch\u00ednh \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vieclamnganhang.vn\/blog\/kich-ban-telesale-tai-chinh\/#Mau_kich_ban_telesale_tai_chinh_%E2%80%93_ngan_hang_an_tuong\" title=\"M\u1eabu k\u1ecbch b\u1ea3n telesale t\u00e0i ch\u00ednh &#8211; ng\u00e2n h\u00e0ng \u1ea5n t\u01b0\u1ee3ng\">M\u1eabu k\u1ecbch b\u1ea3n telesale t\u00e0i ch\u00ednh &#8211; ng\u00e2n h\u00e0ng \u1ea5n t\u01b0\u1ee3ng<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vieclamnganhang.vn\/blog\/kich-ban-telesale-tai-chinh\/#Cach_tu_van_khach_hang_vay_von_qua_dien_thoai\" title=\"C\u00e1ch t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng vay v\u1ed1n qua \u0111i\u1ec7n tho\u1ea1i\">C\u00e1ch t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng vay v\u1ed1n qua \u0111i\u1ec7n tho\u1ea1i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vieclamnganhang.vn\/blog\/kich-ban-telesale-tai-chinh\/#Mau_kich_ban_telesale_ngan_hang_nhac_han_tin_dung\" title=\"M\u1eabu k\u1ecbch b\u1ea3n telesale ng\u00e2n h\u00e0ng nh\u1eafc h\u1ea1n t\u00edn d\u1ee5ng\">M\u1eabu k\u1ecbch b\u1ea3n telesale ng\u00e2n h\u00e0ng nh\u1eafc h\u1ea1n t\u00edn d\u1ee5ng<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vieclamnganhang.vn\/blog\/kich-ban-telesale-tai-chinh\/#Nhung_van_de_can_chu_y_khi_thuc_hien_telesale_ngan_hang\" title=\"Nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ea7n ch\u00fa \u00fd khi th\u1ef1c hi\u1ec7n telesale ng\u00e2n h\u00e0ng\">Nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ea7n ch\u00fa \u00fd khi th\u1ef1c hi\u1ec7n telesale ng\u00e2n h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vieclamnganhang.vn\/blog\/kich-ban-telesale-tai-chinh\/#Tong_ket\" title=\"T\u1ed5ng k\u1ebft\">T\u1ed5ng k\u1ebft<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Vai_tro_cua_kich_ban_telesale_tai_chinh_doi_voi_doanh_nghiep\"><\/span><strong>Vai tr\u00f2 c\u1ee7a k\u1ecbch b\u1ea3n telesale t\u00e0i ch\u00ednh \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u0110\u1ed1i v\u1edbi <a href=\"https:\/\/vieclamnganhang.vn\/blog\/nganh-tai-chinh-ngan-hang\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ng\u00e0nh t\u00e0i ch\u00ednh &#8211; ng\u00e2n h\u00e0ng<\/strong><\/a>, vi\u1ec7c s\u1edf h\u1eefu nh\u1eefng k\u1ecbch b\u1ea3n telesale ch\u1ea5t l\u01b0\u1ee3ng c\u00f3 th\u1ec3 mang t\u1edbi cho doanh nghi\u1ec7p h\u00e0ng lo\u1ea1t l\u1ee3i \u00edch nh\u01b0 sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qu\u1ea3ng b\u00e1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a t\u1ed5 ch\u1ee9c t\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n\n\n\n<li>Ti\u1ebfp c\u1eadn v\u00e0 th\u00fac \u0111\u1ea9y nhu c\u1ea7u mua s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a nh\u00f3m kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/li>\n\n\n\n<li>H\u1ed7 tr\u1ee3 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi h\u1ecd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5.<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd v\u00e0 c\u1eadp nh\u1eadt h\u1ed3 s\u01a1 th\u00f4ng tin kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch chi ti\u1ebft, \u0111\u1ea7y \u0111\u1ee7.<\/li>\n\n\n\n<li>N\u1eafm b\u1eaft nh\u1eefng kh\u00f3 kh\u0103n kh\u00e1ch h\u00e0ng \u0111ang g\u1eb7p ph\u1ea3i \u0111\u1ec3 \u0111\u01b0a ra chi\u1ebfn l\u01b0\u1ee3c kinh doanh ph\u00f9 h\u1ee3p.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-1.jpg\" alt=\"S\u1edf h\u1eefu k\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n t\u00e0i ch\u00ednh \u1ea5n t\u01b0\u1ee3ng mang l\u1ea1i cho doanh nghi\u1ec7p nhi\u1ec1u l\u1ee3i \u00edch\" class=\"wp-image-5461\" srcset=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-1.jpg 800w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-1-640x400.jpg 640w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-1-768x480.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>S\u1edf h\u1eefu k\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n t\u00e0i ch\u00ednh \u1ea5n t\u01b0\u1ee3ng mang l\u1ea1i cho doanh nghi\u1ec7p nhi\u1ec1u l\u1ee3i \u00edch<\/em><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mau_kich_ban_telesale_tai_chinh_%E2%80%93_ngan_hang_an_tuong\"><\/span><strong>M\u1eabu k\u1ecbch b\u1ea3n telesale t\u00e0i ch\u00ednh &#8211; ng\u00e2n h\u00e0ng \u1ea5n t\u01b0\u1ee3ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>V\u1edbi h\u00e0ng lo\u1ea1t \u01b0u th\u1ebf k\u1ec3 tr\u00ean, k\u1ecbch b\u1ea3n telesale \u0111\u00e3 nhanh ch\u00f3ng tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c \u0111\u00f4ng \u0111\u1ea3o doanh nghi\u1ec7p t\u00ecm ki\u1ebfm. N\u1ebfu b\u1ea1n c\u0169ng \u0111ang c\u00f3 nhu c\u1ea7u mu\u1ed1n s\u1edf h\u1eefu list k\u1ecbch b\u1ea3n ch\u1ea5t l\u01b0\u1ee3ng, h\u00e3y c\u00f9ng Vieclamnganhang.vn tham kh\u1ea3o ngay c\u00e1c v\u00ed d\u1ee5 d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cach_tu_van_khach_hang_vay_von_qua_dien_thoai\"><\/span><strong>C\u00e1ch t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng vay v\u1ed1n qua \u0111i\u1ec7n tho\u1ea1i<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Nh\u00e2n vi\u00ean telesale:<\/strong> \u201cEm ch\u00e0o ch\u1ecb \u1ea1. Em xin t\u1ef1 gi\u1edbi thi\u1ec7u, em l\u00e0 A &#8211; <a href=\"https:\/\/vieclamnganhang.vn\/blog\/nhan-vien-tu-van-tin-dung\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n t\u00edn d\u1ee5ng<\/strong><\/a> c\u1ee7a Ng\u00e2n h\u00e0ng B chi nh\u00e1nh C. Em bi\u1ebft r\u1eb1ng hi\u1ec7n t\u1ea1i m\u00ecnh \u0111ang v\u00f4 c\u00f9ng b\u1eadn r\u1ed9n. V\u1eady n\u00ean em ch\u1ec9 xin ch\u1ecb m\u1ed9t v\u00e0i ph\u00fat \u0111\u1ec3 chia s\u1ebb th\u00f4ng tin v\u1ec1 ch\u01b0\u01a1ng tr\u00ecnh \u01b0u \u0111\u00e3i vay v\u1ed1n b\u00ean em th\u00f4i \u1ea1. Hi\u1ec7n t\u1ea1i, Ng\u00e2n h\u00e0ng B \u0111ang tri\u1ec3n khai g\u00f3i t\u00edn d\u1ee5ng \u201cTri \u00e2n kh\u00e1ch h\u00e0ng ng\u00e0nh d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c s\u1eafc \u0111\u1eb9p\u201d v\u1edbi h\u00e0ng lo\u1ea1t \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn d\u00e0nh cho ng\u01b0\u1eddi l\u00e0m vi\u1ec7c trong l\u0129nh v\u1ef1c n\u00e0y. Ch\u1ecb cho ph\u00e9p em \u0111\u01b0\u1ee3c th\u00f4ng tin chi ti\u1ebft h\u01a1n v\u1ec1 ch\u01b0\u01a1ng tr\u00ecnh t\u1edbi m\u00ecnh ch\u1ecb nha!\u201d.<\/p>\n\n\n\n<p><strong>Kh\u00e1ch h\u00e0ng:<\/strong> \u201c\u1eeam em\u201d.<\/p>\n\n\n\n<p><strong>Nh\u00e2n vi\u00ean telesale:<\/strong> \u201cD\u1ea1 v\u00e2ng. Ch\u1ecb \u01a1i, hi\u1ec7n t\u1ea1i g\u00f3i t\u00edn d\u1ee5ng n\u00e0y b\u00ean em s\u1ebd c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 cho kh\u00e1ch h\u00e0ng vay v\u1ed1n \u0111\u1ec3 mua nh\u00e0 \u1edf, mua \u00f4 t\u00f4 v.vv.. v\u1edbi \u01b0u \u0111\u00e3i l\u00e3i su\u1ea5t ch\u1ec9 x% th\u00f4i \u1ea1. \u01afu \u0111\u00e3i s\u1ebd \u0111\u01b0\u1ee3c Ng\u00e2n h\u00e0ng B \u00e1p d\u1ee5ng t\u1edbi ng\u00e0y xx\/xx\/xxxx. Kh\u00f4ng bi\u1ebft hi\u1ec7n t\u1ea1i m\u00ecnh c\u00f3 nhu c\u1ea7u vay v\u1ed1n kh\u00f4ng \u1ea1?<\/p>\n\n\n\n<p><strong>Kh\u00e1ch h\u00e0ng:<\/strong> \u201c\u1eeam, ch\u1ecb c\u0169ng ch\u1ec9 m\u1edbi t\u00ecm hi\u1ec3u v\u1ec1 kho\u1ea3n n\u00e0y th\u00f4i. Em g\u1eedi cho ch\u1ecb th\u00f4ng tin chi ti\u1ebft qua Zalo s\u1ed1 n\u00e0y nh\u00e9!\u201d.<\/p>\n\n\n\n<p><strong>Nh\u00e2n vi\u00ean telesale:<\/strong> \u201cD\u1ea1 v\u00e2ng. Em c\u00f3 g\u1eedi y\u00eau c\u1ea7u k\u1ebft b\u1ea1n qua Zalo m\u00ecnh r\u1ed3i ch\u1ecb \u1ea1. T\u00ean Zalo c\u1ee7a em l\u00e0 A, phi\u1ec1n ch\u1ecb ch\u1ea5p nh\u1eadn l\u1eddi m\u1eddi gi\u00fap em v\u1edbi ch\u1ecb nha!\u201d.<\/p>\n\n\n\n<p><strong>Kh\u00e1ch h\u00e0ng:<\/strong> \u201c\u0110\u01b0\u1ee3c r\u1ed3i em nha. Ch\u1ecb ch\u00e0o em nh\u00e9!\u201d.<\/p>\n\n\n\n<p><strong>Nh\u00e2n vi\u00ean telesale:<\/strong> \u201cD\u1ea1 v\u00e2ng em ch\u00e0o ch\u1ecb \u1ea1. Ch\u00fac ch\u1ecb c\u00f3 m\u1ed9t ng\u00e0y l\u00e0m vi\u1ec7c vui v\u1ebb v\u00e0 tr\u00e0n \u0111\u1ea7y n\u0103ng l\u01b0\u1ee3ng ch\u1ecb nha!\u201d.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-2.jpg\" alt=\"Nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng vay v\u1ed1n qua \u0111i\u1ec7n tho\u1ea1i\" class=\"wp-image-5460\" srcset=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-2.jpg 800w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-2-640x400.jpg 640w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-2-768x480.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>Nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng vay v\u1ed1n qua \u0111i\u1ec7n tho\u1ea1i<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mau_kich_ban_telesale_ngan_hang_nhac_han_tin_dung\"><\/span><strong>M\u1eabu k\u1ecbch b\u1ea3n telesale ng\u00e2n h\u00e0ng nh\u1eafc h\u1ea1n t\u00edn d\u1ee5ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Nh\u00e2n vi\u00ean telesale:<\/strong> \u201cEm ch\u00e0o ch\u1ecb \u1ea1. Em xin t\u1ef1 gi\u1edbi thi\u1ec7u, em l\u00e0 A &#8211; chuy\u00ean vi\u00ean thu h\u1ed3i n\u1ee3 c\u1ee7a Ng\u00e2n h\u00e0ng B chi nh\u00e1nh C. H\u00f4m nay, em li\u00ean h\u1ec7 t\u1edbi ch\u1ecb \u0111\u1ec3 nh\u1eafc nh\u1edf v\u1ec1 kho\u1ea3n n\u1ee3 t\u00edn d\u1ee5ng c\u1ee7a m\u00ecnh \u1ea1. H\u1ec7 th\u1ed1ng b\u00ean em ki\u1ec3m tra cho th\u1ea5y \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i, m\u00ecnh v\u1eabn c\u00f2n s\u1ed1 ti\u1ec1n n\u1ee3 t\u00edn d\u1ee5ng t\u1eeb kho\u1ea3n vay \u0111\u1ec3 mua \u00f4 t\u00f4. Phi\u1ec1n ch\u1ecb vui l\u00f2ng xem l\u1ea1i v\u00e0 thanh to\u00e1n \u0111\u00fang h\u1ea1n v\u1edbi ng\u00e2n h\u00e0ng gi\u00fap em, tr\u00e1nh ph\u00e1t sinh l\u00e3i su\u1ea5t c\u0169ng nh\u01b0 c\u00e1c kho\u1ea3n chi ph\u00ed kh\u00e1c ch\u1ecb nha!\u201d.<\/p>\n\n\n\n<p><strong>Kh\u00e1ch h\u00e0ng:<\/strong> \u201c\u0110\u01b0\u1ee3c r\u1ed3i em nha. C\u1ea3m \u01a1n em \u0111\u00e3 nh\u1eafc nh\u1edf!\u201d.<\/p>\n\n\n\n<p><strong>Nh\u00e2n vi\u00ean telesale:<\/strong> \u201cD\u1ea1 v\u00e2ng, trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 b\u00ean em, kh\u00f4ng bi\u1ebft m\u00ecnh c\u00f3 g\u1eb7p ph\u1ea3i kh\u00f3 kh\u0103n hay v\u01b0\u1edbng m\u1eafc n\u00e0o kh\u00f4ng \u1ea1?<\/p>\n\n\n\n<p><strong>Kh\u00e1ch h\u00e0ng:<\/strong> \u201c\u00c0 c\u00f3 \u0111\u00f3 em \u1ea1. Ch\u1ecb \u0111ang ch\u01b0a hi\u1ec3u l\u1eafm v\u1ec1 m\u1ed9t s\u1ed1 \u0111i\u1ec3m tr\u00ean ho\u00e1 \u0111\u01a1n t\u00edn d\u1ee5ng c\u1ee7a ch\u1ecb\u201d.<\/p>\n\n\n\n<p><strong>Nh\u00e2n vi\u00ean telesale:<\/strong> \u201cD\u1ea1 v\u00e2ng \u1ea1. V\u1eady th\u00ec em xin ph\u00e9p l\u01b0u l\u1ea1i th\u00f4ng tin c\u1ee7a m\u00ecnh v\u00e0 s\u1ebd chuy\u1ec3n ti\u1ebfp cho nh\u00e2n vi\u00ean ph\u1ee5 tr\u00e1ch b\u00ean em \u0111\u1ec3 h\u1ed7 tr\u1ee3 m\u00ecnh ch\u1ecb nha. M\u00ecnh c\u00f3 c\u00f2n v\u1ea5n \u0111\u1ec1 g\u00ec c\u1ea7n em gi\u1ea3i \u0111\u00e1p th\u00eam kh\u00f4ng \u1ea1?\u201d.<\/p>\n\n\n\n<p><strong>Kh\u00e1ch h\u00e0ng:<\/strong> \u201c\u1eeam, ch\u1ecb kh\u00f4ng c\u00f2n th\u1eafc m\u1eafc n\u00e0o n\u1eefa \u0111\u00e2u. C\u1ea3m \u01a1n em nh\u00e9!\u201d.<\/p>\n\n\n\n<p><strong>Nh\u00e2n vi\u00ean telesale:<\/strong> \u201cD\u1ea1 v\u00e2ng, nh\u00e2n vi\u00ean ph\u1ee5 tr\u00e1ch b\u00ean em s\u1ebd s\u1edbm li\u00ean h\u1ec7 v\u1edbi m\u00ecnh ch\u1ecb nha. Em c\u1ea3m \u01a1n ch\u1ecb \u0111\u00e3 d\u00e0nh th\u1eddi gian nghe m\u00e1y v\u00e0 ch\u00fac m\u00ecnh c\u00f3 m\u1ed9t bu\u1ed5i l\u00e0m vi\u1ec7c n\u0103ng su\u1ea5t, hi\u1ec7u qu\u1ea3 \u1ea1!\u201d.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-3.jpg\" alt=\"Nh\u00e2n vi\u00ean telesale ng\u00e2n h\u00e0ng nh\u1eafc h\u1ea1n t\u00edn d\u1ee5ng\" class=\"wp-image-5459\" srcset=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-3.jpg 800w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-3-640x400.jpg 640w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-3-768x480.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>Nh\u00e2n vi\u00ean telesale ng\u00e2n h\u00e0ng nh\u1eafc h\u1ea1n t\u00edn d\u1ee5ng<\/em><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhung_van_de_can_chu_y_khi_thuc_hien_telesale_ngan_hang\"><\/span><strong>Nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ea7n ch\u00fa \u00fd khi th\u1ef1c hi\u1ec7n telesale ng\u00e2n h\u00e0ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Khi ti\u1ebfn h\u00e0nh t\u01b0 v\u1ea5n qua \u0111i\u1ec7n tho\u1ea1i, b\u00ean c\u1ea1nh vi\u1ec7c chu\u1ea9n b\u1ecb k\u1ecbch b\u1ea3n \u0111\u1ec3 \u1ee9ng ph\u00f3 v\u1edbi m\u1ecdi t\u00ecnh hu\u1ed1ng, nh\u00e2n vi\u00ean <a href=\"https:\/\/vieclamnganhang.vn\/blog\/telesale-ngan-hang-la-lam-nhung-gi\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>telesales ng\u00e2n h\u00e0ng<\/strong><\/a> c\u0169ng c\u1ea7n n\u1eafm v\u1eefng m\u1ed9t s\u1ed1 nguy\u00ean t\u1eafc quan tr\u1ecdng sau \u0111\u00e2y:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gi\u1eef t\u00e2m l\u00fd tho\u1ea3i m\u00e1i tr\u01b0\u1edbc m\u1ed7i cu\u1ed9c g\u1ecdi.<\/li>\n\n\n\n<li>Kh\u00f4ng ng\u1eebng \u0111\u1ecdc hi\u1ec3u kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u00e1nh th\u1ee9c khao kh\u00e1t mua s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a h\u1ecd.<\/li>\n\n\n\n<li>Ch\u00e2n th\u00e0nh l\u1eafng nghe m\u1ecdi nhu c\u1ea7u v\u00e0 v\u1ea5n \u0111\u1ec1 m\u00e0 kh\u00e1ch h\u00e0ng \u0111ang g\u1eb7p ph\u1ea3i.<\/li>\n\n\n\n<li>T\u1eadp trung l\u00e0m n\u1ed5i b\u1eadt \u0111i\u1ec3m \u0111\u1eb7c bi\u1ec7t c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 doanh nghi\u1ec7p cung c\u1ea5p.<\/li>\n\n\n\n<li>Ki\u1ec3m so\u00e1t c\u00e2u t\u1eeb, gi\u1ecdng \u0111i\u1ec7u ch\u1eadm r\u00e3i \u0111\u1ec3 t\u1ef1 nhi\u00ean d\u1eabn d\u1eaft kh\u00e1ch h\u00e0ng \u0111i v\u00e0o v\u1ea5n \u0111\u1ec1.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-4.jpg\" alt=\"Tu\u00e2n th\u1ee7 nguy\u00ean t\u1eafc telesale s\u1ebd gi\u00fap cu\u1ed9c t\u01b0 v\u1ea5n qua \u0111i\u1ec7n tho\u1ea1i \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao\" class=\"wp-image-5458\" srcset=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-4.jpg 800w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-4-640x400.jpg 640w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2023\/11\/kich-ban-telesale-tai-chinh-topcv-4-768x480.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>Tu\u00e2n th\u1ee7 nguy\u00ean t\u1eafc telesale s\u1ebd gi\u00fap cu\u1ed9c t\u01b0 v\u1ea5n qua \u0111i\u1ec7n tho\u1ea1i \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao<\/em><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tong_ket\"><\/span><strong>T\u1ed5ng k\u1ebft<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Nh\u01b0 v\u1eady, b\u00e0i vi\u1ebft do Vieclamnganhang.vn mang t\u1edbi tr\u00ean \u0111\u00e2y \u0111\u00e3 gi\u00fap b\u1ea1n t\u1ed5ng h\u1ee3p c\u00e1c m\u1eabu <strong>k\u1ecbch b\u1ea3n telesale t\u00e0i ch\u00ednh <\/strong>\u1ea5n t\u01b0\u1ee3ng nh\u1ea5t \u0111\u1ec3 thu\u1eadn l\u1ee3i chinh ph\u1ee5c KPI d\u1ecbp cu\u1ed1i n\u0103m. Hy v\u1ecdng r\u1eb1ng nh\u1eefng th\u00f4ng tin n\u00e0y c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 b\u1ea1n ph\u1ea7n n\u00e0o trong vi\u1ec7c t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng cho s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n<p>Ngo\u00e0i ra, t\u1ea1i <a href=\"https:\/\/www.topcv.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>TopCV.vn<\/strong><\/a>, n\u1ec1n t\u1ea3ng lu\u00f4n kh\u00f4ng ng\u1eebng c\u1eadp nh\u1eadt nh\u1eefng tin tuy\u1ec3n d\u1ee5ng vi\u1ec7c l\u00e0m h\u1ea5p d\u1eabn nh\u1ea5t ng\u00e0nh t\u00e0i ch\u00ednh &#8211; ng\u00e2n h\u00e0ng m\u1ed7i ng\u00e0y. Do \u0111\u00f3, n\u1ebfu c\u00f3 nhu c\u1ea7u th\u1eed s\u1ee9c \u1edf l\u0129nh v\u1ef1c n\u00e0y, b\u1ea1n h\u00e3y truy c\u1eadp TopCV.vn \u0111\u1ec3 \u1ee9ng tuy\u1ec3n ngay khi l\u1ef1a ch\u1ecdn \u0111\u01b0\u1ee3c \u201cb\u1ebfn \u0111\u1ed7\u201d ph\u00f9 h\u1ee3p!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>K\u1ecbch b\u1ea3n telesale \u0111\u00f3ng vai tr\u00f2 v\u00f4 c\u00f9ng quan tr\u1ecdng trong ho\u1ea1t \u0111\u1ed9ng t\u01b0 v\u1ea5n c\u1ee7a c\u00e1c doanh nghi\u1ec7p ng\u00e0nh t\u00e0i ch\u00ednh &#8211; ng\u00e2n h\u00e0ng. \u0110\u1ebfn v\u1edbi b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, m\u1eddi b\u1ea1n h\u00e3y c\u00f9ng Vieclamnganhang.vn tham kh\u1ea3o c\u00e1c m\u1eabu k\u1ecbch b\u1ea3n \u1ea5n t\u01b0\u1ee3ng nh\u1ea5t! Vai tr\u00f2 c\u1ee7a k\u1ecbch b\u1ea3n telesale t\u00e0i ch\u00ednh \u0111\u1ed1i v\u1edbi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5462,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[86],"tags":[],"class_list":["post-5454","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chia-se-kinh-nghiem"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>M\u1eabu k\u1ecbch b\u1ea3n telesale t\u00e0i ch\u00ednh \u1ea5n t\u01b0\u1ee3ng gi\u00fap \u0111\u1ea1t KPI cu\u1ed1i n\u0103m<\/title>\n<meta name=\"description\" content=\"K\u1ecbch b\u1ea3n telesale \u0111\u00f3ng vai tr\u00f2 v\u00f4 c\u00f9ng quan tr\u1ecdng trong ho\u1ea1t \u0111\u1ed9ng t\u01b0 v\u1ea5n c\u1ee7a c\u00e1c doanh nghi\u1ec7p ng\u00e0nh t\u00e0i ch\u00ednh - 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