{"id":1963,"date":"2022-07-27T04:14:44","date_gmt":"2022-07-27T04:14:44","guid":{"rendered":"https:\/\/vieclamnganhang.vn\/blog\/?p=1963"},"modified":"2023-05-16T06:20:44","modified_gmt":"2023-05-16T06:20:44","slug":"back-office-va-front-office-la-gi","status":"publish","type":"post","link":"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/","title":{"rendered":"Back office v\u00e0 front office l\u00e0 g\u00ec? S\u1ef1 kh\u00e1c nhau c\u1ee7a 2 kh\u00e1i ni\u1ec7m"},"content":{"rendered":"\n<p>Back office v\u00e0 front office l\u00e0 2 kh\u00e1i ni\u1ec7m th\u01b0\u1eddng kh\u00e1 d\u1ec5 b\u1ecb nh\u1ea7m l\u1eabn v\u1edbi nhau. H\u00e3y c\u00f9ng <a href=\"https:\/\/vieclamnganhang.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><a href=\"https:\/\/vieclamnganhang.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><strong><a href=\"https:\/\/vieclamnganhang.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>vieclamnganhang.vn<\/strong><\/a><\/strong><\/strong><\/a> t\u00ecm hi\u1ec3u v\u1ec1 s\u1ef1 kh\u00e1c nhau c\u1ee7a <strong>back office v\u00e0 front office l\u00e0 g\u00ec <\/strong>ngay trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_63 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/#Tim_hieu_ve_back_office_va_front_office_la_gi\" title=\"T\u00ecm hi\u1ec3u v\u1ec1 back office v\u00e0 front office l\u00e0 g\u00ec?\">T\u00ecm hi\u1ec3u v\u1ec1 back office v\u00e0 front office l\u00e0 g\u00ec?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/#Back_office_la_gi\" title=\"Back office l\u00e0 g\u00ec?\">Back office l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/#Front_office_la_gi\" title=\"Front office l\u00e0 g\u00ec?\">Front office l\u00e0 g\u00ec?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/#Su_khac_nhau_cua_Back_office_va_front_office_la_gi\" title=\"S\u1ef1 kh\u00e1c nhau c\u1ee7a Back office v\u00e0 front office l\u00e0 g\u00ec?\">S\u1ef1 kh\u00e1c nhau c\u1ee7a Back office v\u00e0 front office l\u00e0 g\u00ec?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/#Khac_nhau_ve_muc_tieu\" title=\"Kh\u00e1c nhau v\u1ec1 m\u1ee5c ti\u00eau\">Kh\u00e1c nhau v\u1ec1 m\u1ee5c ti\u00eau<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/#Khac_nhau_ve_cac_vi_tri\" title=\"Kh\u00e1c nhau v\u1ec1 c\u00e1c v\u1ecb tr\u00ed\">Kh\u00e1c nhau v\u1ec1 c\u00e1c v\u1ecb tr\u00ed<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/#Cac_vi_tri_trong_back_office_ngan_hang\" title=\"C\u00e1c v\u1ecb tr\u00ed trong back office ng\u00e2n h\u00e0ng\">C\u00e1c v\u1ecb tr\u00ed trong back office ng\u00e2n h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/#Cac_vi_tri_trong_front_office_ngan_hang\" title=\"C\u00e1c v\u1ecb tr\u00ed trong front office ng\u00e2n h\u00e0ng\">C\u00e1c v\u1ecb tr\u00ed trong front office ng\u00e2n h\u00e0ng<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tim_hieu_ve_back_office_va_front_office_la_gi\"><\/span><strong>T\u00ecm hi\u1ec3u v\u1ec1 back office v\u00e0 front office l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u0110\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c s\u1ef1 kh\u00e1c nhau c\u1ee7a back office v\u00e0 front office l\u00e0 g\u00ec, h\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u v\u1ec1 kh\u00e1i ni\u1ec7m c\u1ee7a 2 b\u1ed9 ph\u1eadn n\u00e0y. C\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Back_office_la_gi\"><\/span><strong>Back office l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Back office trong ng\u00e2n h\u00e0ng l\u00e0 b\u1ed9 ph\u1eadn bao g\u1ed3m c\u00e1c v\u1ecb tr\u00ed, ph\u00f2ng ban li\u00ean quan \u0111\u1ebfn c\u00e1c c\u00f4ng vi\u1ec7c n\u1ed9i b\u1ed9, v\u1eadn h\u00e0nh c\u1ee7a ng\u00e2n h\u00e0ng. B\u1ed9 ph\u1eadn n\u00e0y s\u1ebd th\u01b0\u1eddng ch\u1ec9 ph\u00e1t sinh c\u00e1c t\u01b0\u01a1ng t\u00e1c n\u1ed9i b\u1ed9, \u00edt khi c\u00f3 s\u1ef1 ti\u1ebfp x\u00fac v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng ho\u1eb7c \u0111\u1ed1i t\u00e1c b\u00ean ngo\u00e0i c\u1ee7a ng\u00e2n h\u00e0ng. Back office c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 b\u1ed9 ph\u1eadn BO.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-1-topcv.jpg\" alt=\"T\u00ecm hi\u1ec3u v\u1ec1 back office v\u00e0 front office l\u00e0 g\u00ec?\" class=\"wp-image-1966\" srcset=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-1-topcv.jpg 800w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-1-topcv-640x400.jpg 640w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-1-topcv-768x480.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption><em>T\u00ecm hi\u1ec3u v\u1ec1 back office v\u00e0 front office l\u00e0 g\u00ec?<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Front_office_la_gi\"><\/span><strong>Front office l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ng\u01b0\u1ee3c l\u1ea1i v\u1edbi b\u1ed9 ph\u1eadn BO, front office (FO) l\u00e0 b\u1ed9 ph\u1eadn s\u1ebd th\u01b0\u1eddng xuy\u00ean ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c b\u00ean ngo\u00e0i. \u0110\u1ed1i v\u1edbi l\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng, b\u1ed9 ph\u1eadn n\u00e0y s\u1ebd l\u00e0m vi\u1ec7c ch\u00ednh t\u1ea1i c\u00e1c khu v\u1ef1c nh\u01b0 qu\u1ea7y l\u1ec5 t\u00e2n, qu\u1ea7y giao d\u1ecbch,\u2026<\/p>\n\n\n\n<p>>>> Xem th\u00eam: <strong><a href=\"https:\/\/vieclamnganhang.vn\/blog\/back-office-ngan-hang-la-gi\/\" target=\"_blank\" rel=\"noreferrer noopener\">Back office ng\u00e2n h\u00e0ng l\u00e0 g\u00ec? C\u00f3 nh\u1eefng b\u1ed9 ph\u1eadn li\u00ean quan n\u00e0o?<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Su_khac_nhau_cua_Back_office_va_front_office_la_gi\"><\/span><strong>S\u1ef1 kh\u00e1c nhau c\u1ee7a Back office v\u00e0 front office l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>V\u1eady, sau khi \u0111\u00e3 hi\u1ec3u v\u1ec1 kh\u00e1i ni\u1ec7m c\u1ee7a back office v\u00e0 front office l\u00e0 g\u00ec, ch\u1eafc h\u1eb3n b\u1ea1n s\u1ebd mu\u1ed1n x\u00e1c \u0111\u1ecbnh xem s\u1ef1 kh\u00e1c nhau c\u1ee7a back office v\u00e0 front office l\u00e0 g\u00ec. H\u00e3y c\u00f9ng tham kh\u1ea3o th\u00eam th\u00f4ng tin d\u01b0\u1edbi \u0111\u00e2y \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u1ec1 s\u1ef1 kh\u00e1c nhau c\u1ee7a 2 kh\u00e1i ni\u1ec7m n\u00e0y nh\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Khac_nhau_ve_muc_tieu\"><\/span><strong>Kh\u00e1c nhau v\u1ec1 m\u1ee5c ti\u00eau<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nh\u01b0 \u0111\u00e3 nh\u1eafc \u0111\u1ebfn \u1edf ph\u1ea7n kh\u00e1i ni\u1ec7m, back office v\u00e0 front office s\u1ebd c\u00f3 nh\u1eefng m\u1ee5c ti\u00eau ho\u1ea1t \u0111\u1ed9ng kh\u00e1c nhau. C\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Back office: C\u00e1c ph\u00f2ng ban trong b\u1ed9 ph\u1eadn n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c ch\u1ee9c n\u0103ng, m\u1ee5c ti\u00eau li\u00ean quan \u0111\u1ebfn n\u1ed9i b\u1ed9, v\u1eadn h\u00e0nh. B\u1ed9 ph\u1eadn n\u00e0y s\u1ebd gi\u00fap b\u1ed9 ph\u1eadn FO c\u00f3 th\u1ec3 gi\u1ea3m thi\u1ec3u nh\u1eefng c\u00f4ng vi\u1ec7c h\u00e0nh ch\u00ednh, th\u1ee7 t\u1ee5c kh\u00f4ng c\u1ea7n thi\u1ebft.<\/li><li>Front office: Ng\u01b0\u1ee3c l\u1ea1i v\u1edbi BO, b\u1ed9 ph\u1eadn n\u00e0y s\u1ebd th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 ch\u00ednh li\u00ean quan \u0111\u1ebfn m\u1ee5c ti\u00eau t\u1ea1o ra doanh thu cho doanh nghi\u1ec7p. Do \u0111\u00f3, b\u1ed9 ph\u1eadn BO s\u1ebd h\u1ed7 tr\u1ee3 gi\u1ea3m nh\u1eefng c\u00f4ng vi\u1ec7c c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u1ee5c ti\u00eau n\u00e0y c\u1ee7a FO.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Khac_nhau_ve_cac_vi_tri\"><\/span><strong>Kh\u00e1c nhau v\u1ec1 c\u00e1c v\u1ecb tr\u00ed<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>B\u00ean c\u1ea1nh m\u1ee5c ti\u00eau, back office v\u00e0 front office c\u0169ng s\u1ebd c\u00f3 s\u1ef1 kh\u00e1c nhau v\u1ec1 nh\u1eefng v\u1ecb tr\u00ed, ph\u00f2ng ban trong b\u1ed9 ph\u1eadn n\u00e0y. C\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cac_vi_tri_trong_back_office_ngan_hang\"><\/span><strong>C\u00e1c v\u1ecb tr\u00ed trong back office ng\u00e2n h\u00e0ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>B\u1ed9 ph\u1eadn back office s\u1ebd bao g\u1ed3m nh\u1eefng ph\u00f2ng ban n\u1ed9i b\u1ed9 nh\u01b0 h\u00e0nh ch\u00ednh \u2013 k\u1ebf to\u00e1n, b\u1ed9 ph\u1eadn Marketing, b\u1ed9 ph\u1eadn IT,\u2026 C\u1ee5 th\u1ec3:<\/p>\n\n\n\n<p><strong>H\u00e0nh ch\u00ednh, k\u1ebf to\u00e1n<\/strong><\/p>\n\n\n\n<p>C\u00e1c ph\u00f2ng ban n\u00e0y s\u1ebd \u0111\u1ea3m nhi\u1ec7m c\u00e1c vai tr\u00f2 li\u00ean quan \u0111\u1ebfn qu\u1ea3n l\u00fd th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh, k\u1ebf to\u00e1n, nh\u00e2n s\u1ef1 cho ng\u00e2n h\u00e0ng. Th\u00f4ng th\u01b0\u1eddng s\u1ebd bao g\u1ed3m c\u00e1c v\u1ecb tr\u00ed:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><a href=\"https:\/\/vieclamnganhang.vn\/blog\/ke-toan-ngan-hang\/\" target=\"_blank\" rel=\"noreferrer noopener\">K\u1ebf to\u00e1n ng\u00e2n h\u00e0ng<\/a><\/strong>: \u0110\u1ea3m nhi\u1ec7m c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn nghi\u1ec7p v\u1ee5 k\u1ebf to\u00e1n, ki\u1ec3m to\u00e1n, thu \u2013 chi trong ng\u00e2n h\u00e0ng.<\/li><li>Nh\u00e2n vi\u00ean h\u00e0nh ch\u00ednh: \u0110\u1ea3m nhi\u1ec7m vai tr\u00f2 qu\u1ea3n l\u00fd c\u00e1c lo\u1ea1i h\u1ed3 s\u01a1, gi\u1ea5y t\u1edd, c\u00e1c th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh trong ng\u00e2n h\u00e0ng.<\/li><li><strong><a href=\"https:\/\/vieclamnganhang.vn\/blog\/nhan-vien-nhan-su\/\" target=\"_blank\" rel=\"noreferrer noopener\">Nh\u00e2n vi\u00ean nh\u00e2n s\u1ef1<\/a><\/strong>: \u0110\u1ea3m nhi\u1ec7m vai tr\u00f2 li\u00ean quan \u0111\u1ebfn tuy\u1ec3n d\u1ee5ng ngu\u1ed3n nh\u00e2n l\u1ef1c c\u1ea7n thi\u1ebft \u0111\u1ec3 ng\u00e2n h\u00e0ng v\u1eadn h\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n.<\/li><\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-2-topcv.jpg\" alt=\"H\u00e0nh ch\u00ednh, k\u1ebf to\u00e1n, nh\u00e2n s\u1ef1 l\u00e0 nh\u1eefng v\u1ecb tr\u00ed thu\u1ed9c b\u1ed9 ph\u1eadn back office\" class=\"wp-image-1965\" srcset=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-2-topcv.jpg 800w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-2-topcv-640x400.jpg 640w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-2-topcv-768x480.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption><em>H\u00e0nh ch\u00ednh, k\u1ebf to\u00e1n, nh\u00e2n s\u1ef1 l\u00e0 nh\u1eefng v\u1ecb tr\u00ed thu\u1ed9c b\u1ed9 ph\u1eadn back office<\/em><\/figcaption><\/figure><\/div>\n\n\n<p><strong>C\u00e1c v\u1ecb tr\u00ed thu\u1ed9c ph\u00f2ng Marketing<\/strong><\/p>\n\n\n\n<p>Ph\u00f2ng Marketing trong ng\u00e2n h\u00e0ng s\u1ebd \u0111\u1ea3m nhi\u1ec7m vai tr\u00f2 li\u00ean quan \u0111\u1ebfn qu\u1ea3ng c\u00e1o, truy\u1ec1n th\u00f4ng th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng. Nh\u1eefng v\u1ecb tr\u00ed th\u01b0\u1eddng g\u1eb7p nh\u01b0 Marketing Manager, Marketing Executive, nh\u00e2n vi\u00ean truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9,\u2026<\/p>\n\n\n\n<p><strong>C\u00e1c v\u1ecb tr\u00ed thu\u1ed9c ph\u00f2ng IT<\/strong><\/p>\n\n\n\n<p>Ph\u00f2ng IT trong ng\u00e2n h\u00e0ng s\u1ebd ph\u1ee5 tr\u00e1ch v\u1eadn h\u00e0nh, qu\u1ea3n l\u00fd v\u00e0 \u0111\u1ea3m b\u1ea3o cho c\u00e1c s\u1ea3n ph\u1ea9m s\u1ed5 (internet banking, mobile banking,\u2026) \u0111\u01b0\u1ee3c ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3. B\u1ed9 ph\u1eadn n\u00e0y c\u0169ng s\u1ebd \u0111\u1ea3m nhi\u1ec7m c\u00e1c c\u00f4ng vi\u1ec7c li\u00ean quan \u0111\u1ebfn b\u1ea3o m\u1eadt d\u1eef li\u1ec7u cho ng\u00e2n h\u00e0ng.<\/p>\n\n\n\n<p>>>> Xem th\u00eam: <strong><a href=\"https:\/\/vieclamnganhang.vn\/blog\/nhan-vien-cong-nghe-thong-tin\/\" target=\"_blank\" rel=\"noreferrer noopener\">Nh\u00e2n vi\u00ean c\u00f4ng ngh\u1ec7 th\u00f4ng tin back office ng\u00e2n h\u00e0ng l\u00e0m g\u00ec?<\/a><\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cac_vi_tri_trong_front_office_ngan_hang\"><\/span><strong>C\u00e1c v\u1ecb tr\u00ed trong front office ng\u00e2n h\u00e0ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>B\u1ed9 ph\u1eadn front office s\u1ebd bao g\u1ed3m c\u00e1c ph\u00f2ng ban li\u00ean quan \u0111\u1ebfn ch\u1ee9c n\u0103ng b\u00e1n h\u00e0ng, d\u1ecbch v\u1ee5, qu\u1ea3n l\u00fd r\u1ee7i ro \u2013 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a ng\u00e2n h\u00e0ng. C\u1ee5 th\u1ec3:<\/p>\n\n\n\n<p>Giao d\u1ecbch vi\u00ean: \u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed kh\u00e1 quen thu\u1ed9c t\u1ea1i ng\u00e2n h\u00e0ng. Giao d\u1ecbch vi\u00ean s\u1ebd th\u1ef1c hi\u1ec7n \u0111\u00f3n ti\u1ebfp, gi\u00fap kh\u00e1ch h\u00e0ng x\u1eed l\u00fd c\u00e1c giao d\u1ecbch li\u00ean quan \u0111\u1ebfn t\u00e0i kho\u1ea3n c\u1ee7a h\u1ecd.<\/p>\n\n\n\n<p><strong>B\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n:<\/strong> Trong ng\u00e2n h\u00e0ng, b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n c\u0169ng s\u1ebd th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 \u0111\u00f3n ti\u1ebfp, x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u v\u00e0 l\u1ea5y s\u1ed1 th\u1ee9 t\u1ef1 cho kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ecd c\u0169ng c\u00f3 th\u1ec3 \u0111\u1ea3m nhi\u1ec7m tr\u1ef1c \u0111i\u1ec7n tho\u1ea1i, ti\u1ebfp nh\u1eadn \u2013 chuy\u1ec3n c\u00e1c c\u00f4ng v\u0103n, t\u00e0i li\u1ec7u c\u1ea7n thi\u1ebft.<\/p>\n\n\n\n<p><strong>B\u1ed9 ph\u1eadn kinh doanh:<\/strong> Bao g\u1ed3m c\u00e1c v\u1ecb tr\u00ed nh\u01b0 telesale, chuy\u00ean vi\u00ean t\u01b0 v\u1ea5n t\u00e0i ch\u00ednh, <a href=\"https:\/\/vieclamnganhang.vn\/blog\/chuyen-vien-tu-van-dau-tu\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>chuy\u00ean vi\u00ean t\u01b0 v\u1ea5n \u0111\u1ea7u t\u01b0<\/strong><\/a>,\u2026 Nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a b\u1ed9 ph\u1eadn n\u00e0y ch\u00ednh l\u00e0 t\u00ecm ki\u1ebfm, thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng c\u00e1c s\u1ea3n ph\u1ea9m t\u00e0i ch\u00ednh c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n<p><strong>B\u1ed9 ph\u1eadn t\u00edn d\u1ee5ng: <\/strong>Bao g\u1ed3m c\u00e1c v\u1ecb tr\u00ed nh\u01b0 <a href=\"https:\/\/vieclamnganhang.vn\/blog\/nhan-vien-tin-dung-ngan-hang\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>nh\u00e2n vi\u00ean t\u00edn d\u1ee5ng ng\u00e2n h\u00e0ng<\/strong><\/a>, nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 t\u00edn d\u1ee5ng, nh\u00e2n vi\u00ean th\u1ea9m \u0111\u1ecbnh,\u2026 C\u00f4ng vi\u1ec7c c\u1ee7a b\u1ed9 ph\u1eadn n\u00e0y s\u1ebd xoay quanh nh\u1eefng s\u1ea3n ph\u1ea9m t\u00edn d\u1ee5ng m\u00e0 ng\u00e2n h\u00e0ng \u0111ang cung c\u1ea5p.<\/p>\n\n\n\n<p><strong>B\u1ed9 ph\u1eadn quan h\u1ec7 kh\u00e1ch h\u00e0ng:<\/strong> L\u00e0 b\u1ed9 ph\u1eadn s\u1ebd th\u1ef1c hi\u1ec7n ti\u1ebfp nh\u1eadn c\u00e1c ph\u1ea3n h\u1ed3i, \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p c\u1ee7a kh\u00e1ch h\u00e0ng. T\u1eeb \u0111\u00f3, gi\u00fap kh\u00e1ch h\u00e0ng gi\u1ea3i quy\u1ebft nh\u1eefng ph\u1ea3n h\u1ed3i \u0111\u00f3 trong th\u1eddi gian nhanh nh\u1ea5t.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-3-topcv.jpg\" alt=\"B\u1ed9 ph\u1eadn front office s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m li\u00ean quan \u0111\u1ebfn doanh thu c\u1ee7a ng\u00e2n h\u00e0ng\" class=\"wp-image-1964\" srcset=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-3-topcv.jpg 800w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-3-topcv-640x400.jpg 640w, https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-3-topcv-768x480.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption><em>B\u1ed9 ph\u1eadn front office s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m li\u00ean quan \u0111\u1ebfn doanh thu c\u1ee7a ng\u00e2n h\u00e0ng<\/em><\/figcaption><\/figure><\/div>\n\n\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 b\u00e0i vi\u1ebft chia s\u1ebb v\u1ec1 <strong>back office v\u00e0 front office l\u00e0 g\u00ec<\/strong>. Hy v\u1ecdng v\u1edbi nh\u1eefng th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p, b\u1ea1n c\u0169ng s\u1ebd hi\u1ec3u h\u01a1n v\u1ec1 s\u1ef1 kh\u00e1c nhau c\u1ee7a back office v\u00e0 front office l\u00e0 g\u00ec. \u0110\u1eebng qu\u00ean truy c\u1eadp ngay v\u00e0o <a href=\"https:\/\/www.topcv.vn\/\"><strong>TopCV<\/strong><\/a> n\u1ebfu b\u1ea1n \u0111ang <strong><a href=\"https:\/\/www.topcv.vn\/tim-viec-lam-ngan-hang\" target=\"_blank\" rel=\"noreferrer noopener\">t\u00ecm vi\u1ec7c l\u00e0m ng\u00e2n h\u00e0ng<\/a><\/strong> nh\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Back office v\u00e0 front office l\u00e0 2 kh\u00e1i ni\u1ec7m th\u01b0\u1eddng kh\u00e1 d\u1ec5 b\u1ecb nh\u1ea7m l\u1eabn v\u1edbi nhau. H\u00e3y c\u00f9ng vieclamnganhang.vn t\u00ecm hi\u1ec3u v\u1ec1 s\u1ef1 kh\u00e1c nhau c\u1ee7a back office v\u00e0 front office l\u00e0 g\u00ec ngay trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9. T\u00ecm hi\u1ec3u v\u1ec1 back office v\u00e0 front office l\u00e0 g\u00ec? \u0110\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c s\u1ef1 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[86],"tags":[],"class_list":["post-1963","post","type-post","status-publish","format-standard","hentry","category-chia-se-kinh-nghiem"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Back office v\u00e0 front office l\u00e0 g\u00ec? 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H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u v\u1ec1 s\u1ef1 kh\u00e1c nhau c\u1ee7a back office v\u00e0 front office l\u00e0 g\u00ec nh\u00e9.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/\" \/>\n<meta property=\"og:site_name\" content=\"vieclamnganhang\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-27T04:14:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-16T06:20:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vieclamnganhang.vn\/blog\/wp-content\/uploads\/2022\/07\/back-office-va-front-office-la-gi-1-topcv.jpg\" \/>\n<meta name=\"author\" content=\"vieclamnganhang\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"vieclamnganhang\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/vieclamnganhang.vn\/blog\/back-office-va-front-office-la-gi\/\"},\"author\":{\"name\":\"vieclamnganhang\",\"@id\":\"https:\/\/vieclamnganhang.vn\/blog\/#\/schema\/person\/042073e65bc1162f1f4c5b2479472752\"},\"headline\":\"Back office v\u00e0 front office l\u00e0 g\u00ec? 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